Frequently Asked Questions
Occasionally we're asked how to properly update/upgrade Syncplify software when a new version is released. That's a good (and very considerate) qu...
Tue, 23 Nov, 2021 at 1:32 PM
Here at Syncplify, we take support requests very seriously, and we always reply. Usually within 2-4 hours, and never beyond the second business day. Som...
Mon, 5 Apr, 2021 at 9:34 AM
Applies to: Syncplify.me Server!
Version(s): 4.x - 5.x Occasionally we receive emails from customers whose paid license has reverted back to “free” or “...
Fri, 2 Apr, 2021 at 2:51 PM
As of Syncplify.me Server! version 5.x, we’ve applied a few technical changes in the way the maintenance/support subscription works. Nothing has changed fro...
Fri, 2 Apr, 2021 at 11:52 AM
Every time you purchase a Syncplify.me Server! software, you get (included with your first purchase) a 1-year maintenance/support subscription. But what is ...
Fri, 2 Apr, 2021 at 11:49 AM
Applies to: Syncplify.me Server!
Version(s): 5.x In this article, we provide a compendium, sort of a FAQ, regarding the most common questions and pieces...
Wed, 31 Mar, 2021 at 7:18 PM
Do you want to check out Syncplify.me Server! v5 without having to download it and install it yourself? We got you covered. https://demo.syncplify.me:54...
Wed, 31 Mar, 2021 at 6:50 PM
Applies to: Syncplify.me Server!
Version(s): 4.x -> 5.x After installing Syncplify.me Server! v4.0 or v5.0 you will be able to manage it securely via...
Wed, 31 Mar, 2021 at 6:32 PM
Occasionally our users ask us what Syncplify support options are. This article is intended to provide a clarification on that topic. If you are using th...
Wed, 31 Mar, 2021 at 5:39 PM