Applies to: Syncplify.me Server! Version(s): All
Uninstalling any Syncplify software products is very easy.
In fact, here at Syncplify, we use Windows Installer to create our installation packages; such tool is highly integrated with the Windows operating system and registers all installations in the Windows Installer database, so that when you want to uninstall any of our software products you just have to:
- Control Panel -> Programs and Features
- Locate the Syncplify software you wish to uninstall
- Click the Uninstall button
*** EVERYTHING BELOW THIS POINT APPLIES ONLY TO SYNCPLIFY.ME SERVER! AND TO NO OTHER SYNCPLIFY SOFTWARE PRODUCT ***
The uninstaller will only uninstall the software, but it will not delete the entire configuration (only part of it) nor your Syncplify.me Server! instances and virtual servers, so if you choose to reinstall the software in the future, nothing gets lost.
If – instead – you wish to completely remove Syncplify.me Server!, including all configuration, users, virtual servers, and database… you will have to perform these additional steps BEFORE the 3-step procedure explained above:
- Connect to the SuperAdmin interface (or run the Instance Controller if you’re still using an old version 3)
- Delete all virtual SFTP sites (or "virtual servers" if you are running v4.x or earlier)
- Once all virtual sites/servers are deleted you can proceed with points #1, #2 and #3 above
- Stop the "MongoDB Embedded" and/or the "MongoDB for Syncplify" system services
- Uninstall MongoDB from the control panel
- Manually delete the "MongoDB Embedded" and/or the "MongoDB for Syncplify" system services
- After uninstalling the software and MongoDB from the control panel, manually delete the following:
- Registry key: HKEY_LOCAL_MACHINE\Software\Syncplify.me\ServerV5 (or ServerV4, depending on what version you were running)
- Folder: C:\ProgramData\Syncplify.me\ServerV5 (or V4, depending on what version you were running)
- Reboot your operating system